ModMail
Support your community with a robust out-of-the-box modmail bot that is quick to setup and easy to use.
Core Features
We've made sure to seamlessly tie together every essential tool needed so your staff can do their job with ease.
Maintain confidentiality
Enjoy private seamless two-way communication between staff and members neatly organized within forum threads.
Sort inquiries by tags
Utilize forum tags to have members categorize their inquiry before staff receive and review it.
Save time with snippets
Improve your workflow by using snippets for common inquiries or even complex topics needing specific wording.
Greetings and farewells
Automatically greet members when they send an inquiry or send them a farewell once their thread has been closed.
Minimize delays with alerts
When inquiries are received you can have modmail ping a specific role or even notify you of new replies from members.
Classic or cozy
For those who don't like embedded bot messages you can switch to a plaintext mode for bot messages.
Maintain confidentiality
Enjoy private seamless two-way communication between staff and members neatly organized within forum threads.
Sort inquiries by tags
Utilize forum tags to have members categorize their inquiry before staff receive and review it.
Save time with snippets
Improve your workflow by using snippets for common inquiries or even complex topics needing specific wording.
Greetings and farewells
Automatically greet members when they send an inquiry or send them a farewell once their thread has been closed.
Minimize delays with alerts
When inquiries are received you can have modmail ping a specific role or even notify you of new replies from members.
Classic or cozy
For those who don't like embedded bot messages you can switch to a plaintext mode for bot messages.
Check out our other bots
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